We hold ourselves to the highest standards in every area of our operations in order to ensure that you receive the best quality of service when you choose us for operated or self-drive plant hire. We pride ourselves on the quality of our machines, the standard to which they are maintained, and the level of service that we provide for all of our customers.
Our most important aim is to ensure that our customers receive the best possible service. We strive to understand your needs and exceed your expectations in every aspect of our interactions. We want it to be as easy as possible for you to get the equipment you need, when you need it. We also understand how important it is for you to have reliable machines that will enable you to get the work done. Our services are designed to enable you to complete your projects in an efficient and cost-effective manner. We value our relationships with our customers so we will only feel satisfied when we know that you are happy with our services.
In addition to ensuring that our clients are satisfied, we also place a high value on our operators and other employees. We provide ongoing training to ensure that operators remain up to date with the latest equipment and regulations. All of our employees are encouraged to take advantage of opportunities for development and training. We also aim to create a good working environment where all of our staff will feel valued and satisfied.
Our management team is dedicated to achieving the highest quality in every area of operations. We are continually evaluating and improving our quality management system in order to improve our efficiency and performance. Everyone who works at McGovern is encouraged to play a role in monitoring and improving the quality of our services and the working environment. We have a company culture that is dedicated to continuous improvement through quality management, ongoing training and investment in our services.
All of our efforts to promote customer service, employee satisfaction and the best management practices are intended to ensure that you receive the best possible service when you hire plant from us. Our fleet includes a selection of the most respected makes and models of construction machinery, so you can be sure that you are getting the best quality equipment. We also have a dedicated team of fitters who maintain our machines to the highest standards. Our fitters are on call 24/7 in case you experience any issues during the hire period and your hire coordinator will be willing to provide any additional help or advice that you might need.
We are here to support you at every stage, from choosing your equipment to arranging the logistics and solving any issues that might arise on the site. Our experienced team I always here if you have any questions or concerns regarding our services, so don’t hesitate to get in touch at any time.